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We specialise in working with children, young people and families, but also provide counselling for adults

Founder of Time to Listen

Gail Thornton

Gail Thornton has worked with children and young people since 1989, initially in education but then moving, in 2001, to working with those in the care of the local authority. In 2005 she began her career as a counsellor specialising in working with vulnerable children and young people, founding and managing the YPSS Counselling and Therapeutic Service on behalf of Hull City Council. The service was committed to meeting the needs of children and young people in Hull by providing an approach that was respectful of and responsive to the client’s preferences, needs and values, and ensuring that these principles guided all decisions.

In 2013 the local authority brought the YPSS Counselling and Therapeutic service to an end and with it the access to free specialised counselling services. As Gail felt so strongly that it was important to continue this essential work with vulnerable young people she set up Time to Listen, a ‘not for profit’ organisation, which continues to be committed to children, young people and families. Their mental health remains a priority ensuring support and early intervention to enable and maintain their emotional wellbeing. Gail also provides external training on a wide range of subjects for Local Authorities, Schools and other agencies that work with children covering neuroscience, attachment, resilience and other areas dealing with the emotional health and wellbeing of children and young people.

Gail is a DDP Practitioner, experienced Person-Centred psychotherapist and supervisor with children, young people and families. Her first degree (BSc Hons) is in Psychology, which she achieved through the Open University (1998), going on to gain her Post Graduate Diploma in Counselling at York St John (2005). She then went on to study for a Certificate in Supervision with Jenny Biancardi in Newcastle (2008) as well as training in Eye Movement Desensitisation and Reprocessing (EMDR), a trauma and phobia therapy (2007). After achieving her Masters in Counselling Children and Young People at Nottingham University (2011), she went on to gain a Certificate in Therapeutic Play studying with Margot Sunderland at The Institute for Arts, in London (2012). It was here that she first became inspired by meeting Dan Hughes and his concept of Dyadic Developmental Psychotherapy. She studied alongside Dan and Geraldine Casswell becoming the first certified DDP Practitioner in the East Riding of Yorkshire. She is also a registered Adoption Counsellor (2013) and a BACP Senior Accredited Counsellor with Children and Young People (2013). In January 2018 Gail was successful in obtaining Ofsted registration in order to allow Time to Listen to become an Adoption Support Service. In order to provide counselling for any issues relating to adoption this is a requirement by law.

In addition to providing therapy for the local authority, schools and private referrals Gail is constantly seeking external funding from charities and other grant providers, in order to provide free access to counselling services for anyone living in Hull and East Riding and who meets the specific criteria of Time to Listen. Though there are services offering counselling for children and young people, many have some specific criteria which needs to be met, i.e. diagnosed mental health problem, being in receipt of certain benefits, or the local authority have a statutory duty to assist. However, there are a large proportion of children, young people and their families, in and around the city of Hull, that do not meet these criteria and they are not in a position to pay for private therapy, which is often all that is available to them.


Tel: 07810 503830




DDP Practitioner • DDP connects UK • 2017

Dyadic Developmental DDP Psychotherapy • Network London • 2016

Registered Attachment Focused Counsellor • Barnardos 2013

Registered Adoption Counsellor • Barnardos • 2013

Senior Accredited Psychotherpist Children and Young People • British Association for Counselling and Psychotherapy (BACP) • 2013

Certificate in Therapeutic Play • London Institute for Arts • 2012

Masters in Counselling Children and Young People • Nottingham University • 2011

Certificate in Supervisory Management • Hull City Council • 2009

Certificate in Counselling Supervision • Newcastle Jenny Biancardi Consultancy • 2008

Eye Movement Desensitisation and Reprogramming Therapist (EMDR) • York EMDR Workshops Ltd • 2007

BACP Accredited Counsellor • British Association for Counselling and Psychotherapy (BACP) • 2007

Post Graduate Diploma in Counselling • York St John • 2005

Diploma in Hypnotherapy • Northern Institute of Clinical Hypnotherapists • 2000

Certificate in Counselling • York St John • 2000

BSc (Hons) Psychology • Open University • 1998

Certificate in Education: Further Education (Cert Ed) • Nottingham Trent University • 1996

Counsellor at Time to Listen

Julie White

Julie White joined Time to Listen as a Psychotherapeutic Counsellor in July 2016. Julie works therapeutically with children, young people and families. She provides appropriate therapeutic interventions for a range of issues meeting the individual needs of those accessing the service.

Julie received her Diploma in Psychotherapeutic Counselling and is working towards achieving her Degree in Transactional Analysis Psychotherapy. She is a warm, kind caring therapist who values individuality. Her caring nature contributes to providing a safe environment for children to work though their concerns and issues. Julie is naturally drawn to working relationally as she holds the belief that as human beings we are wired for connection from conception. She believes healthy relationships with self and other are vital for healthy growth psychologically, socially, and emotionally.


Tel: 07508 845512



Counsellor at Time to Listen

Andrew Dolan

Andrew Dolan began his career as a support worker in a private residential rehab and has continued to work his way up the career ladder, becoming an experienced and qualified Counsellor and Psychotherapist. Andrew worked in addiction services for over 15 years in a range of settings, including private residential rehabs, prison and community-based work. In more recent years, he has trained and developed skills in Dyadic Development Psychotherapy (DDP), working with children and families to make necessary changes, building on healthy relationships and dealing with issues such as anxiety, depression and trauma.

Each of the settings Andrew has worked in has afforded him the opportunity to work with a client base that he has valued and empathised with, and he feels he has seen a positive impact on the clients that he has come into contact with. Andrew was responsible for the development and implementation of Independent Family Services, Stepping Stones, 12-week PTSD/substance misuse and abstinence-based addiction treatment for ReNew, all of which involved managing and facilitating group work and one-to-one counselling in Hull. Andrew continued to play an important role in expanding the service offer and received regular complimentary feedback from service users and partner agency’s around the growth of recovery in the city.

Andrew continually and regularly undertook supervision to support his personal reflections and development. He also engaged with a separate supervisor in relation to developing his Dyadic Developmental Psychotherapy (DDP) practice.

Andrew is approachable, down to earth and offers confidential counselling in a relaxed setting. Having benefitted from these types of services as a young man and having a family of his own, he is able to draw on real life experiences as well as counselling techniques and principles.


Diploma in Transactional Analysis Psychotherapy

Diploma in Psychotherapeutic counselling

Dyadic Development Psychotherapy DDP level 1 and 2


Tel: 07809 433880



Counsellor at Time to Listen

Amanda Jarrold

Amanda joined the Time To Listen team in 2016 as a self-employed Associate Counsellor. During this time Amanda undertook Dyadic Developmental Psychotherapy (DDP) training in 2016 and 2018 and subsequently became a permanent member of the team. Amanda works therapeutically with both families and individuals embracing a Humanistic Relational perspective, holding the core belief that the individual’s capacity to grow, change and heal is through a positive therapeutic relationship.

Prior to this time Amanda was contracted to the Increasing Access to Psychological Therapies (IAPT) counselling service in Hull, and worked with individuals experiencing anxiety, depression, giving a breadth of experience working with a range of issues that include trauma and attachment, historical sexual abuse, domestic violence, gender issues, sexuality, addictions, relationships, adoption, bereavement, work-related issues, self-harm, & eating disorders.

Historically Amanda spent 10 years working in the Youth and Community field in a variety of settings such as homeless shelters, youth centres and charitable organisations. This gave Amanda a breadth of experience in working with vulnerable people, and she developed a special interest in emotional health and wellbeing and this was the motivation for Amanda to undertake the Foundation Degree in Counselling at Hull University in 2010.

Amanda holds a special interest in working with relational trauma and attachment. This is reflected in her commitment to Continuous Professional Development training which has included topics such as Complex Post Traumatic Stress Disorder, Shame and she is currently training in Eye Movement Desensitisation Reprocessing (EMDR), a trauma therapy. Amanda works as a registered Adoption Counsellor, working with post adoption in an attachment focused way. Amanda is a member of the BACP and is committed to adhering to their Ethical Framework, including treating clients with respect and protecting their confidentiality.


Tel: 07582 355015



Administration Officer

Janet Woodhouse

Janet Woodhouse joined Time to Listen as Administration Officer in May 2019. Janet’s responsibilities include overseeing all administrative requirements for the team; coordinating training events; preparing and issuing invoices for the services provided; maintaining up to date financial records; and assisting with service developments, evaluations and grant applications.

Janet enjoyed a 25 year long career as a mental health nurse during which she achieved a BSc degree in Community Nursing (Mental Health), was awarded the qualification of Specialist Community Practitioner (Community Mental Health Nursing) and gained an MSc with Distinction in Health Professional Studies (Leadership) at the University of Hull. She has also successfully developed a small self-employed business providing a range of support services to families in her local area.

In light of her career background and due to the fact that she is an adoptive parent herself, Janet is a well informed and proactive enthusiast of the range of therapeutic services offered by Time to Listen.


Tel: 07920 036737