In order to help us evaluate the counselling service we need your feedback. Your answers will be treated confidentially and you do not have to give your name. Please return this questionnaire in the envelope provided. Thank you very much for your help.
1. What do you think about where the counselling takes place?
I think the location is easy to find
I think the location is convenient
I think the room is comfortable
I think the room is private
I think the room is quiet
2. Did you feel you got your appointment quickly enough?
If 'No', how long did you have to wait?
3. Did you check us out on the website?
If 'Yes' what did you think about it?
4. We would like some information on your relationship with your counsellor.
First name of Counsellor
My first impression of my counsellor was a positive one
I feel my counsellor is easy to talk to
I feel my counsellor is someone who really listens
I feel my counsellor is supportive
I feel my counsellor is someone who gives me confidence
I feel my counsellor is someone who has helped me deal with some difficult issues
I feel my counsellor is someone who does not judge me
5. How helpful have you found the counselling?
It helped me to:-
See things more clearly
Understand my problems
Understand myself better as a person
Start to make some changes
Feel more confident about myself
6. If you needed to would you use the counselling service again in the future?
7. Would you recommend the counselling service to other young people in need of help?
8. Was there anything you disliked about the counselling?
9. What do you think could improve the counselling service?
10. Did you check us out on the website?
If Yes what did you think about it?
Would you be willing for your comments to be placed on our website page?
Any Further Comments that you would like to make?
Time to Listen Limited
Marvell House Children's Centre, Cranbourne Street, Kingston upon Hull HU3 1PP
M: 07810 503830 E: Time to Listen email link
Registered in England 855757Gail Thornton — Registration No. 016081 on the BACP Register of Counsellors & Psychotherapists.
Ofsted Registered 1250134
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