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We specialise in working with children, young people and families, but also provide counselling for adults

Service evaluation

2019

Dyadic Developmental Psychotherapy (DDP) Feedback Form October 2019

30 Completed Evaluation Questionnaires Received

Briefly identify what you wanted from attending DDP

  • To improve relationship with R and gain a better understanding of attachment
  • Help understanding my adopted children and to help them with large feelings
  • Support for D being adopted
  • For my child to be more relaxed and able to cope emotionally / To be able to support my child
  • To ensure that L has a more secure attachment and for us to have the skills
  • To enjoy being a mum and dad and to see our children smile, love and enjoy life
  • To help E and our life on raising E; understanding E and what she has been through
  • A secure attachment and more understanding
  • To help cope better with behaviours presented
  • Understand how to approach L’s behaviour
  • For T to understand and be able to regulate his feelings
  • Support and advice and a different way of doing things
  • To help the girls and ourselves make the most of their abilities
  • Help with parenting and behaviour / issues, attachment
  • Help with son’s behaviour
  • Help / support in meeting my daughter’s needs
  • Support around behaviours
  • To learn techniques to help our adoptive son build confidence and self-esteem and regulate his behaviour
  • Understanding behaviours and dealing with them and impact on family
  • To help me understand my child better and learn how to manage myself better
  • To have a better understanding of K’s behaviours
  • A better understanding of techniques required to achieve a better relationship with my daughter
  • Help understanding my adopted children and to help them with large feelings
  • To support C’s to understand C's needs of her condition dissociation to form a secure attachment with her
  • Help for C, To try and understand her behaviour and get techniques to cope with it
  • We wanted to learn how to deal with the particular issues that our children have, and the behavioural issues that flowed from those, so that family life became less stressed. We recognised that we didn't understand what was going on, and we needed to gain some understanding

1. What difference has DDP made to your parenting?

I understand more about attachment and how this affects my child / children — YES [ 30 ]
I understand more about my child / children’s needs and how I can best meet them — YES [ 30 ] "Both"
I’ve learned different ways of parenting my child / children — YES [ 30 ]
My relationship with my child / children has improved — YES [ 30 ] “Extremely”

Anything else?

“Our house is calmer and my eldest son is getting better at coping”
“I have been helped with dealing with school / emotional support”
“We have always had a good bond but I am aware that attachment is not secure. This is slowly starting to change. L is able to talk about her emotions more easily”
“I’m getting there too”
“It has changed our lives for the better”
“Better educated”
“Made us more reflective”
“Reminder of PACE and commitment to using it”
“Life at home is much calmer as a result”
“Not completely there but getting a better understanding”
“Our house is calmer and my eldest son is getting better at coping”
“The DDP has helped to bring the whole family to come together”
“Have learnt more about the development of the brain and how trauma can affect the brain”
“We have an insight into how to deal with particular scenarios, when the children are distressed or angry, or when we are”

2. Has the DDP made a difference to how you parent together? (If you are a couple).

Positive Difference: [ 27 ]
Negative Difference: [ 0 ]
No Difference: [ 2 ]
Unanswered [ 1 ]

3. How much of what you learned will you use in your everyday life?

Everything: [ 12 ]
A lot: [ 15 ]
Some: [ 3 ]
Very Little: [ 0 ]
None: [ 0 ]

4. Has attending DDP helped your child / children?

Helped improve their attachment to me / my partner: [ 26 ]
Helped my child / children’s behaviour in a positive way: [ 22 ] – “Early days but developing”
Helped my child / children express their feelings in an appropriate way: [ 19 ]
Helped increase my child / children’s self-esteem, self-worth, self-confidence: [ 16 ] + [1 x ?] – “Not for both [children] yet”

Anything else?

“Opening up, coming to terms with her past”
“Yes, L has better self-care and awareness and is more accepting of needing to undertake self-care and hygiene”
“Don’t know today, sorry”
“My son is happier in his home life”
“Supported my partner and me”
“More for M than R as R has more issues”
“The self-esteem issue is a long-term mission and it will take a lot more persistence!”
“Because we are calmer – making a difference”
“Still working towards”
“She is more fun to be around”
“The fact that we are making an effort to understand has an impact on the children in itself. That we can respond to situations more appropriately makes a very great difference”


5. How close do you think you have come to achieving your goals?

All achieved: [ 2 ]
Most achieved: [ 5 ]
Some achieved: [ 22 ]
Very few achieved: [ 1 ]
None achieved: [ 0 ]

Any other comments:

“[Some achieved] Only because there was a delay in joint sessions due to difficulties that R (child) was experiencing”
“[Some achieved] I feel this is more down to the difficulty of the situation than from a lack of support from TTL”
“Our child’s needs are complex and will take time”
“I think that we are nearly there. I would love for L to be able to talk about anything she wants to do with her past”
“Not close but have had some amazing changes. Grown some great strength and learnt some weaknesses”
“It’s a challenge and a long process but we feel like we are getting somewhere”
“I think we have made progress together but think it will be on-going”
“The DDP has made a massive difference to our lives and our goal is to help him grow into a confident young man, secure in the knowledge we are there for him”
“Starting to make positive changes”
“That I am continuously learning everyday”
“We are just starting the process and hopefully funding will continue so that C can be brought in to the sessions with us”
“That we have only achieved some goals is perhaps more a comment on us than on the therapy or therapist. However, this is a lifetimes work. What we need to achieve is massive and it doesn't happen either easily or overnight”


6. How satisfied were you with your counsellor?

Fully: [ 28 ]
Mostly: [ 2 ]
Not very: [ 0 ]
Dissatisfied: [ 0 ]

7. Overall, how satisfied are you with the service you received?

Fully: [ 28 ]
Mostly: [ 2 ]
Not very: [ 0 ]
Dissatisfied: [ 0 ]

8. Is there anything else you’d like to say?

“Amazing, the best therapy I have had. Interesting and intriguing”
“Having worked with a variety of support / Psychologists in the past I feel that Julie’s methods / effectiveness / support has been exceptional”
“Excellent support and knowledge”
“Making a real difference”
“The service is amazing, wonderful. I can’t really express how fantastic the service is. I think that Marie Lupton is absolutely great! Wonder-woman, extraordinary!”
“Every session is different and mind-blowing and exhausting and helped to see myself”
“Julie is amazing. A real angel”
“It’s a unique form of support that we couldn’t do without”
“At beginning of process but wholly satisfied to date”
“We have a complex family life with 4 adoptive children. The space to reflect and then practice new techniques is invaluable”
“Need this service more widely available”
“Amanda is lovely. She has never judged and helped myself and my partner to become better parents”
“That it is excellent and cannot do without it”
“Please give us the funding to continue the good work”
“It is particularly important to schedule reasonably regular meetings between just the counsellor and the parents. It is in these meetings that we gain the greatest insight into how we parent. Also, we sometimes don't understand why Gail approaches a session with the girls in the way she does, and these sessions help us gain an insight into this”




1. What do you think about where the counselling takes place?

 

Agree Strongly

Agree

Disagree

Disagree Strongly

I think the location is easy to find

5

8

 

1

I think the location is convenient
(1 unanswered)

4

7

1

1

I think the room is comfortable

11

3

 

 

I think the room is private

12

2

 

 

I think the room is quiet

12

2

 

 

2. Did you feel you got your appointment quickly enough?

Yes 13
No 1

3. Did you check us out on the website?

Yes 3
No 10
1 unanswered

If 'Yes' what did you think about it?
“Easy to understand and navigate around”
“Looked good, professional and vibrant making it easy to use”

4. We would like some information on your relationship with your counsellor.

First name of Counsellor

 

Agree Strongly

Agree

Disagree

Disagree Strongly

My first impression of my counsellor was a positive one

14

 

 

 

I feel my counsellor is easy to talk to

13

1

 

 

I feel my counsellor is someone who really listens

14

 

 

 

I feel my counsellor is supportive

13

1

 

 

I feel my counsellor is someone who gives me confidence

12

2

 

 

I feel my counsellor is someone who has helped me deal with some difficult issues

12

2

 

 

I feel my counsellor is someone who does not judge me

13

1

 

 

5. How helpful have you found the counselling?

It helped me to:-

Agree Strongly

Agree

Disagree

Disagree Strongly

See things more clearly

8

6

 

 

Understand my problems

8

5 + 1 Agree / Disagree

 

 

Understand myself better as a person

7

4 + 1 Agree / Disagree

1

 

Start to make some changes

8

4 + 1 Agree / Disagree

1

 

Feel better

10

3 + 1 Agree/Disagree

 

 

Feel more confident about myself

8

3

2

1

6. If you needed to would you use the counselling service again in the future?

Yes 12
No 0
Unanswered 2

7. Would you recommend the counselling service to other young people in need of help?

Yes 12
No 0
Unanswered 2

8. Was there anything you disliked about the counselling?

• “No, nothing at all”
• “Not applicable”
• “Nope”
• “No”

9. What do you think could improve the counselling service?

• “Nothing, everything is perfect”
• “No”
• “Not applicable”
• “Nope”
• “Nothing”

10. Any Further Comments that you would like to make?

• “Nothing”
• “N/A”
• “Julie has been lovely all the way through our sessions”
• “She made me feel comfortable”

Counselling Feedback Form – October 2019

14 Completed Feedback Forms Returned

 1. What do you think about where the counselling takes place?

 

smile

neutral

unhappy

Did you like the room you were in?

15
1 Unanswered

 

 

Was it quiet?

11
1 Unanswered

4

 

Did you feel safe?

15
1 Unanswered

 

 

2. We would like some information about your counsellor.

 

smile1

neutral1

unhappy1

My first meeting with my counsellor

12

3

1

My counsellor was easy to talk to

13

3

 

They listened to me

15

1

 

I felt safe with them

15

1

 

I was able to talk to them

14

2

 

They helped me with my problem

13
1 unanswered

2

 

3. How helpful have you found the counselling?

It helped me to:-

smile2

neutral2

unhappy2

See things more clearly

13

3

 

Understand my problems

13
1 unanswered

2

 

Understand myself better as a person

13
1 unanswered

2

 

Start to make some good choices

12

4

 

Feel better

14

2

 

Feel more confident about myself

13

3

 

4. If you needed to would you use the counselling service again?

Yes – 16
No – 0

5. Would you recommend the counselling service to other people in need of help?

Yes – 15
No – 1

6. Was there anything you disliked about the counselling?

  • “Nope”
  • “No”
  • “Everything was great”
  • “No”
  • “Not really, no”
  • “No”
  • “No”
  • “No”

7. What do you think could improve the counselling service?

  • “Nothing”
  • “Nothing because it helps a lot of people. Now I can calm down easily were as before I could not”
  • “Councillors get paid more due to them really helping young people although they don’t get enough credit for it”
  • “Older aged books in the waiting room”
  • “I’m not sure”
  • “Have more toys”
  • “No”
  • “Dog Corner”
  • “Nothing”

Is there anything else you would like to tell us?

  • “Give her a promotion she has helped me handle some very tough issues”
  • “Nope”
  • “No” x 6
  • “I really enjoy coming here it helps me a lot”
  • “[E] is very happy with the help she received and is thankful”
  • “I think that many children won't be able to afford the therapy sessions and then the children will suffer even more with whatever their problem is”
  • “I like playing with the toys”

Child / Young Person Evaluation Questionnaire — 2019

16 Completed Questionnaires Returned